Questions?

Contact Rhonda Lee at 919.832.5799
or email service@tenplus.com

Book an appointment for service

Got problems? Don't worry, we're here for you.To provide you the best and quickest service, we follow these procedures:

	FAST - standard service	FASTER - expedited service
Bring your equipment to TenPlus:	Get a diagnosis within 48 hours (two business days) from the time your equipment is checked in. If you approve the work suggested by our technician, work will begin on repairs.	Urgent issue? Bring your equipment to TenPlus and we can expedite service for an extra $55. Get a diagnosis within four business hours, and, with your approval, repair work will proceed immediately.
A technician at your site:	A technician at your site within 48 hours (2 business days) of your phone call, depending on the number of appointments in the queue before yours.	Get in the high-priority queue for only $55 and a technician will be there as soon as possible. For such appointments, the Service Manager will confirm expected time of arrival with you.

Please fill out the blanks on this page, and click SUBMIT at the bottom.

Type of appointment:

Expedited service:

Yes: No:

Details about your system:
Type of system:	Purchased at TenPlus Systems? Yes: No:
Make:	Model:
Serial number:
Operating system:
Warranty status:	Date of purchase (optional):

If this is a network, please describe type of network setup (number of computers, network devices, etc.)

Please describe the problem or issue in this text box. Add any other information you think is relevant. If OS choice is "Other", please detail here.

Please select your preferred appointment date: Don't forget that for non-expedited service, you need to allow 48 hours between the time you ask for the appointment and the time a technician can be scheduled.
This week:	Mon	Tue	Wed	Thu	Fri
Next week:	Mon	Tue	Wed	Thu	Fri

before noon:

after noon: